Their laptop computers are sold through resellers and distributors and they have no direct service organization. There are many sources of repair for Acer laptop computers. The products are well supported by memory and other component manufacturers, and it is easy to find an inexpensive memory upgrade for an Acer product that is several years old. A cost effective approach is to find a cheap laptop in our store and then upgrade the memory for a well performing product at a good price. The memory upgrade can be performed in 15 minutes or less by an inexperienced person.